Rob had a targeted plan for each stage of the process…

“Rob worked patiently, diligently and with sophistication throughout our 18-month search for our “forever” house. Because we lived in Washington D.C., there was the additional challenge of having a bi-coastal relationship. Each time we came to San Francisco, Rob had a targeted plan for each stage of the process from helping to educate us about the market, to making the final selection.
There was never, ever any sense of our time being wasted, he listened carefully, quickly learned our tastes and desires, never exerted any pressure, and always took our lead as we increased the amount we were willing to spend on the home. When we ended a negotiation after extending an offer on a home in Pacific Heights (due to the seller’s realtor’s behavior), the patience that Rob showed was honestly unbelievable. Then, within days when the price of a home in Cow Hollow was reduced to being within our range, Rob reacted with urgency, diligently researching all he could find that might cause concern, before we took another bi-coastal trip to see the house. This house had everything we were seeking, superb neighborhood, views and bones, and we would have paid the new asking price. However, again, acting in our best interest Rob gave excellent, pragmatic advice about the counter offer, that both allowed the seller to save face and which ended up saving us money. As we’ve told others, it was an elegant negotiation for an elegant home.”